Sony Xperia z3v update ? Msg problems.

[Mkellyart]

I can't see when messages arrive. The notification comes up and disappears instantly. If I'm busy or out of the room i miss it. Messages are going unnoticed. No apps will send out messages either...except the Messenger + and it is the one that does not notify me.

I want to rollback. This is ridiculous.  Will you fix this soon ? Can I go back?

[chocoholic]

I'm having the same problem!  Wish I wouldn't have updated!!

[vzw_customer_support]

We want to ensure your device is functioning properly and you stay connected. Are you able to try factory resetting the device?

KleoL_VZW
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[Moviemaniac1982 · Accepted solution]

Factory Reset fixed all the problems... There was even a option to restore all my apps.. which I said yes and forgot that I wasn't on WiFi and Blew up my Data for the month.

[GBM1968]

After updating my x3 will not let me send or receive texts and trying to send emails either. I never had any of these problems before the update

[Bruar02]

I don't want to lose everything by factory resetting

[bez2314]

I'm having the same issue as well. Previously, prior to updating, when I received a message or an email, I my phone would ring, the led would flash (a different color depending on what it was), and a icon would appear at the top of my screen. Now it simply rings and that is it. If I don't see it in time, then I have to go in and search whether it was an email, text message, or another type of notification.

I have even gone in to my settings to ensure my LED alert and other notifications were turned on. Very frustrating to say the least.

[Mkellyart]

Yes, I also do not get the LED notifications either! I really regret updating. I hope this gets fixed soon!!!

[hshrews]

Having the same problem - receiving messages in Message+ but not being notified by the system. I've used Message+ on KitKat as long as I've had my Xperia, but this issue came about from the Lollipop update. I tried switching to the Messaging app (the only other one I have installed on my phone), but none of the SMS messages that I've received since the update were visible. Sending messages still seems to work the same as before.

Looking for a fix in Message+, or suggestions on another app that is receiving/sending SMS and able to notify me of a new message.

This issue seems to related

[mmc66]

Same issue as everyone else, message only appears for a second on the screen then disappears and also marks them as read, so I don't know there is any new messages unless I go into the messaging+ app and look.... not sure what's going on, but a factory reset is not an option for me  

[Moviemaniac1982]

The only workaround I have found was opening Message + at the top on the left side, go to settings. Scroll down to Enable Popup and Enable popup over lock screen. It will then show you who has sent a message. But it will not show at the top notification Bar like it used to. You can also play with Repeat reminder option if you keep missing the messages.

Thank you

Dana S.

[Moviemaniac1982]

Another option that might work. Settings < Sound & Notifications < App Notifications < Find your Messenger < Set to Priority. See if that will work. I have mine set but haven't received a text yet.

Thank you

Dana S.

[Bruar02]

Me too. This sucks. And it doesn't check for new emails

[Mkellyart]

DO NOT FACTORY RESET.

IT WORKED FOR ONLY ONE HOUR AND AFTERWARDS THEN WENT BACK TO DISAPPEARING. I JUST SPENT 5 DOLLARS TO BACK UP APPS.  DON'T WASTE YOUR TIME. VERIZON, COULD YOU GET YOUR DEVELOPERS WORKING ON THIS? I JUST LOST EVERYTHING IN THE HOPES THAT THE UPDATE WOULD BE GONE AND LOLLIPOP WAS STILL INSTALLED WITH THE SAME MESSAGE PROBLEMS INCLUDED. AND YES, I DID IT RIGHT.

[Moviemaniac1982]

That is very unfortunate. All I can go on is my experience my phone is still working great with no problems after my reset. The only thing i can think of that could still cause that problem would be a app or theme that is not compatible. Now did you create a back up with all your information? like to Verizon Cloud? if so Try to reset again but reload your apps a few at a time. Again I know its a bitch but I would try again.

[hshrews]

@Moviemaniac1982 @Mkellyart I'm so sorry that I didn't respond sooner, because I found a solution that doesn't involve a factory reset or losing any stored data. Go to Settings > Application Manager, find/select Message+ in the list of 'All' apps, and disable it. You might get a warning that you will lose data, but you won't. I switched off my phone for a few minutes, and when I turned it back on, I re-enabled Message+ and set it as my primary message app again. The messages that I received since the Android update weren't saved to my phone correctly so they didn't show up, but all of my new messages come in as expected and the notifications are working again. If you customized the app at all, you'll have to apply those changes again, but that's small effort compared to a full phone reset.