Sound problems with my Motorola Edge 5G UW (2021)
AngieT1190
Newbie

How do I stop my voice sound from being broken up in conversation?  Also how do I make my speaker louder?

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Re: Sound problems with my Motorola Edge 5G UW (2021)
vzw_customer_support
Customer Service Rep

Thank you for bringing this to our attention. We'll be happy to help. We'd like to ask a few questions to better assist you. When did this issue start? Is the device software up to date? ~Christian

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Re: Sound problems with my Motorola Edge 5G UW (2021)
Go4it2
Newbie

1/28/24

A bout a week ago, when making a call, I noticed, when put on speaker mode, I could barely hear.  The other sounds seem fine (alarm, call volume,  media, etc.)  What could be the problem?

 

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Re: Sound problems with my Motorola Edge 5G UW (2021)
vzw_customer_support
Customer Service Rep

Oh, no! Dealing with phone issues can be frustrating, especially if your call audio in speaker mode is being affected. Verizon is here to help.

 

If you encounter any tech issues in the future, do not hesitate to use our Troubleshooting Assistant for further support: https://www.verizonwireless.com/support/troubleshooting/.

 

When did the issue start? What recent changes have you made? Aside from the call audio, any other problems?

~Gilbert

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Re: Sound problems with my Motorola Edge 5G UW (2021)
SynthpopAddict
Contributor - Level 3

Speculation, but your speaker for speakerphone mode is going out?  With your phone being 3 years old and many smartphones not designed to run for more than a few years anyway...

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I'm not a Verizon employee, just another customer trying to help.