Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Lot's of VZW customer's with Samsung devices have problems with Samsung OTAs. The first recommendation is for these individuals to perform a System Cache Clear. If that doesn't work, to perform a FDR.
Other carriers clearly spell out the steps to performing this operation.
This is seen time and time again in the community for a range of Verizon phones.
It should be like Trouble-shooting tip #1 for Samsung devices. I feel sorry for the Samsung owners... Prominently featured devices, premium cost, super popular and desired devices, always presenting problems with their updates.
This might free up community contributors to "share the care" (catchy huh?) more with owner's of non-Samsung devices.