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Switched phones
jioh1106
Newbie
‎12-13-2013 08:34 PM

Alright i have a prepaid account and i had the iPhone 4. Well that stopped working so i went out and got the droid. Now when i text people that have an iPhone they will text me back but my droid doesn't receive it my iPhone does. Can anyone help me resolve this issue? It would be greatly appreciated.

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Re: Switched phones
str8fire
Enthusiast - Level 2
‎12-14-2013 12:21 AM

The messages will continue to route to your iPhone until you have deleted iMessage on the iPhone.  You just need to disable it

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Re: Switched phones
str8fire
Enthusiast - Level 2
‎12-14-2013 12:21 AM

The messages will continue to route to your iPhone until you have deleted iMessage on the iPhone.  You just need to disable it

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Re: Switched phones
vzw_customer_support
Customer Service Rep
‎12-16-2013 06:28 AM

Hi jioh1106 - Let's get you back in action! Thank you to str8fire for the suggestion. To disable iMessage through your computer visit http://support.verizonwireless.com/support/devices/knowledge_base.html/87908/ for detailed instructions. Please keep me updated on the status as I would be happy to help further if needed.

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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