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I had a LGG2 and I did the system upgrade a few months ago and it had screwed my phone up ended up having LG replace the phone. Now I have a system update that had been sent to me on this new phone. I have not installed it yet but it is already causing problems with my phone. It is slow to respond, it keeps turning my volume off on my ringer it freezes,and just shuts off. it started right after the update showed up on my phone. I can't imagine what problems will happen if I do install it. Any thoughts? It is obvious to me the system upgrades for this enhanced calling that is a problem. Any thoughts?
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Received or installed? You can try a factory reset, but maybe we can narrow the problems down to something else rather than the update before doing so. Have you tried booting in Safe Mode yet? Restart the Device in Safe Mode LG G2 | Verizon Wireless
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I always blindly install updates, but the advanced calling was a great feature in my opinion. While it's in progress, and it's not reached it's full potential you can tell the difference in the call quality on a normal call and on advanced calling.
p.s. I am a Verizon employee, and the opinions expressed in this post are my own and do not reflect the views of the Company.
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Can of worms there, I tell you what. I took the Sept 2014 Advanced Calling update, wound up sending my phone to Vzw for a replacement. After that, the OTA came again and it's hard to keep deferring the install so I went ahead. This time I kept dropping calls and missing calls. I disabled the Advanced Calling on my account. Then, the 2nd part of the OTA came with the update in January and I havent noticed as many issues with Advanced Calling since. But, I rarely use HD Calling or video calling.
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What about all the problems I had with the first LGL2 I had and and the issues after just receiving the update that is not even installed yet?
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If you haven't installed the updates then your problems wouldn't be the update. I'd install it since it has already downloaded, or download if you haven't already. Honestly, install the update and disable the feature on your phone within the settings menu. Instead of having to go online to configure it, the update allows you to enable disable straight from the menu---settings screen. Try it if you want, it's great when it works, but also re-check your voice mail settings as the first time the update installed it changed my basic VM to basic visual vm. To use advanced calling or visual vm you must have data enabled always.
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The problems started right when I received the update.
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Received or installed? You can try a factory reset, but maybe we can narrow the problems down to something else rather than the update before doing so. Have you tried booting in Safe Mode yet? Restart the Device in Safe Mode LG G2 | Verizon Wireless
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Receiving. I know it shouldn't be the problem because it is not installed but It started right after it showed up on my phone. I will try what you have suggested. Thank you and I will let you know.I have to go to work now.
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You're welcome. Hope this works.