TZ Crash....DemiGod Crash Handler
LovinMe03
Newbie

While my phone was charging, it powered off. Once it came back on, it was on this green screen that said TZ CRASH. Please help!

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Re: TZ Crash....DemiGod Crash Handler
vzw_customer_support
Customer Service Rep

LovinMe03,


I am so sorry to hear this happened. This definitely does not sound like it is fun. We want to make sure we get your phone back in action. Have you tried to do a factory reset of your device? http://vz.to/1Qy0vtE


LindseyT_VZW
Follow us on Twitter @VZWSupport
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