Text Messages not Sending.
miamiu_27
Enthusiast - Level 2

My bill is paid so that is not the issue.

I have a Note 8 and My work phone is a Galaxy 7. Neither of them are sending or receiving text messages.

 

I tried both prior to composing this message.

41 Replies
joedeuce
Enthusiast - Level 2

Same here. I'm in NW Georgia, not sure if it is localized or nationwide. 

applecreekone
Enthusiast - Level 1

I'm in central North Carolina and am having the same problem.

ssimmons331
Enthusiast - Level 1

Also in NC and my texts will not send. 😕

mellymel2
Newbie

Also not working  in Middle Tennessee

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vzw_customer_support
Customer Service Rep

Hello mellymel2, having text messaging issue with your service can be frustrating, especially if it's your main form of communication, we want to find a fix.  When did the issue start? What exactly happens when you try to use the service (error notification, loading icon, etc.)? Who else is experiencing the problem (friend, family, neighbors, coworkers, etc.)?

 

GilbertoL_VZW

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vzw_customer_support
Customer Service Rep

Sorry to see that you are unable to send text messages. We understand how important it is to be able to send and receive messages and we are here to help. We had a report of an outage for that area a few days ago. Are you still experiencing the same issue? If so, are you able to call and use data? What does it currently show you are getting for signal? May we have your zip code location?

 

ChristianP_VZW

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pamelabrooke
Newbie

Northwest GA, too ....same problem. Super inconvenient. 

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kettlewon
Newbie

On Long Island text not working either. It appears to be just an android issue.

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vzw_customer_support
Customer Service Rep

kettlewon,

 

Oh goodness! I heavily rely on my text messages as a form of communication. How are things now? Do you still have trouble?

 

TionnaB_VZW

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vzw_customer_support
Customer Service Rep

Having reliable text messaging is paramount, joedeuce. Have you performed any troubleshooting steps, such as powering the device off, then back on?

 

CraigS_VZW

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prov1312
Enthusiast - Level 2

Of course I did.  I did everything except take out the battery, and that's because the phone does not open so I can take it out.  It turns out, it was a VERIZON issue with the network.

Thank you.

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Abellamouse
Enthusiast - Level 2

I called customer service 10 minutes ago and was told there is an intermittent outage on the east coast. I was informed that network support is working on it. no ETA.  😞

margevnv
Enthusiast - Level 1

I am not able to send or recieve messages on iphone or samsung phone, seems to be a problem all over with verizon hopefully they get it fixed soon.

greenone
Enthusiast - Level 1

I know what bill WON'T be paid if i am not able to text here soon without an explanation. Having same problem in Indiana

Pgood4
Enthusiast - Level 1

Same problem in Delaware.  Phone calls work but texts are not receiving/sending

vzw_customer_support
Customer Service Rep

We understand the importance of being able to send/receive text messages and we are here to help. We'd like to ask a few questions to better assist. When did this issue start? What happens when you try to send/receive a text message? May we have the zip code for your current location?

 

ChristianP_VZW

KTJBLU
Newbie

I got my last text at 1:30 a.m., tried to send a text at 5:30 and get "message failed" notification with a red exclamation point next to the unsent text. I have deleted all extra files such as netflix downloads, the majority of my text messages and restsrted my phone numerous times. I even connected to wifi and still can't send or receive text messages

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amillion75
Enthusiast - Level 2

Exact same as KTJBLU

 

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Re4
Enthusiast - Level 1

All texts say failed, im in zip code 29330.  Discounts should be offer to all bills if this isnt fixed soon.  Like in the next 10 minutes soon.  I havent been able to text since 6am at least.

scottz0
Newbie

When trying to send text it times out after a minute and says text not sent. I am in zip code 07751. I noticed it at around 7:30AM 3/12.

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