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The time on my phone is off by 5 minutes
BigBadBill1961
Newbie
‎06-02-2014 12:22 PM

I checked all the settings and everything seems to be okay, but the device is off by 5 minutes. Any ideas on how to fix that?

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vzw_customer_support
Customer Service Rep
‎06-04-2014 12:28 PM

We want your device to reflect the correct time BigBadBill1961! What make and model is this? When did this start? Where are you currently located?

JonathanK_VZW
VZWSupport
Follow Us on Twitter@VZWSupport


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mournlight
Enthusiast - Level 1
In response to vzw_customer_support
‎12-27-2020 07:14 PM

I hope a Verizon rep notices this new reply.  My phone has been five minutes fast for about two months.  My work phone (also Verizon) is correct.  My computer is correct.  I cannot rely on my primary phone's time.  I hope there is a fix.  It is a motorola z4.  

Thanks.

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vzw_customer_support
Customer Service Rep
In response to mournlight
‎12-29-2020 07:17 PM

We want to make sure that your device is set up correctly. With regard to your device do you have the correct time zone set up for your device. Please verify this by following the steps provided here https://www.verizon.com/support/knowledge-base-226180/.

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KH-OrnEsh
Moderator Emeritus
‎12-27-2020 07:17 PM

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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