TouchWiz not working after update
nbriney
Newbie

After the most recent software update, I cannot get any widgets to work. I also cannot move them on or off the screens. Every attempt ends in an error message that TouchWiz stopped working... Major frustration!!! Any fixes for this? Any way to uninstall the update??

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vzw_customer_support
Customer Service Rep
Updates are meant to improve your device nbriney. I regret to learn of the difficulties you are experiencing. When did you update the software on your phone? What make and model phone do you have? Do you get this error message when accessing a certain application?

Thank You,
MichelleS_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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