Verizon OneTalk Yealink deskphone delayed dial tone
WorkerDrone451
Enthusiast - Level 1

Hi! My employer uses Yealink T46S deskphones with Verizon OneTalk service. I have noticed lately that from the time that I pick up the handset (or when I press the button for sound) to make a call, there would be a delay of up to two seconds before I would get a dial tone. It did not seem to matter if the call was to another extension internal to the company or a call to an external number outside of the company.
Following rather 20th century thinking, I decided to try rebooting the phone by removing the power and plugging it back in--to great effect! The phone has a dial tone immediately now.
My question is: Do these phones need to be rebooted from time to time to clear some sort of cache like a PC?

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1 Solution
WorkerDrone451
Enthusiast - Level 1

The answer that I received from a Verizon rep about this was that all Yealink deskphones for OneTalk should be rebooted monthly, at least to receive software updates.

View solution in original post

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2 Replies
vzw_customer_support
Customer Service Rep

We are sorry to read that you're having issues with your phone, and we'll be glad to point you to some assistance. Through this channel, we do not have a support group for business services, so the best option would be to contact them directly for further assistance. You can find their contact information here: https://www.verizon.com/support/contact-us/ 

~Freddy

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WorkerDrone451
Enthusiast - Level 1

The answer that I received from a Verizon rep about this was that all Yealink deskphones for OneTalk should be rebooted monthly, at least to receive software updates.

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