Have you verified the phone is compatible with the Verizon Wireless network?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
We would be happy to help make sure your device will work on the Verizon Wireless network, Jeannieju! Please click here: http://spr.ly/6583DyMuU
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!