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The "screen overlay" security feature is driving me bananas. I thought a factory reset would clean out the app causing the issue.
Now, with Visual Voice, when I click the app icon a dialog states "must grant permission to storage." I click settings and see storage
is the only access not set to "yes." Yet, it is a dead toggle. There is nothing to permit me to click yes. Instead, when I click yes I'm sent
to screen overlay detected, yet visual voice is set to "yes" for screen overlay. Simply aggravating.
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americrane,
This isnโt a problem we ever want you to have on your G3. I understand the importance of having a device that works perfectly for you. I will be delighted to help get this fixed. This may sound like a step youโve already taken, however I want to verify this. Have you done a complete power cycle off and back on? Are any other features not working properly since your factory reset?
JuanD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ๏ฟฝCorrect Answer๏ฟฝ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

