Voicemail problem
LindseyH
Newbie

My Samsung 3 voicemail notification is on but when I call it says there are no messages.

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Re: Voicemail problem
Ann154
Community Leader
Community Leader

Which exact phone model do you have? Are you using the basic non-visual voicemail or a visual voicemail?

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Re: Voicemail problem
LindseyH
Newbie

Samsung Galaxy SIII and non visual voicemail.

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Re: Voicemail problem
Ann154
Community Leader
Community Leader

On the occasion this has happened to me, I have figured out to call my own phone number from another phone and leave a 2 second message after listening to the greeting. Then on my phone, I would access the voicemail system through the dialer and delete the message I just left. This usually clears out the notification symbol.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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