What Is The Difference Between Moto Z & Moto Z Play?
WADCAH12
Newbie

I bought a Moto Z (Droid) from the local Verizon store and when I try to register my phone with Motorola the serial number says my phone is a Moto Z Play. Has anyone else had this problem? How can I tell the difference between the Z and the Play?

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Re: Moto Z (Droid) or Moto Z Play (Droid)?
vzw_customer_support
Customer Service Rep

No problem. The Moto Z Droid says,'moto' just over the home button. 

http://spr.ly/65818yu0R

The Moto Z Play Droid does not.

http://spr.ly/65828yu0r


NoahS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Moto Z (Droid) or Moto Z Play (Droid)?
vzw_customer_support
Customer Service Rep

No problem. The Moto Z Droid says,'moto' just over the home button. 

http://spr.ly/65818yu0R

The Moto Z Play Droid does not.

http://spr.ly/65828yu0r


NoahS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Moto Z (Droid) or Moto Z Play (Droid)?
WADCAH12
Newbie

Thank you for the info. I also contacted Motorola about the serial number, they said the mistake is only there problem and not Verizon's.

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