is there any more to the story??
Lovette12345, we know the importance of understanding your options when it comes to making changes to your devices. Here are links that provide options for Activating and Switching devices; https://www.verizonwireless.com/support/activate-switch-or-bring-your-own-device-faqs/ and Upgrade information https://www.verizonwireless.com/support/upgrade-device-faqs/. I hope this information helps. If you are still in need of assistance; please provide more details on your concern. TanishaS_VZW
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