When receiving email on phone, can't receive email on computer?
tpgrafix2
Newbie

Cannot receive email on computer when phone is receiving email. How to fix?

Labels (1)
0 Likes
3 Replies
Ann154
Community Leader
Community Leader

Sounds like you might want to review the mobile server settings associated with your email address on both devices.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
vzw_customer_support
Customer Service Rep

We know the importance of this access to emails along every avenue, Tpgrafix2. To the best you can recall, when was the last time emails popped in on both the computer and phone? When retrieving your email on the computers, what software or website do you use to view your email?

DavidH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ๏ฟฝCorrect Answer๏ฟฝ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
bearone21
Legend

phone is using pop3 email & the pc imap.

when the phone gets the email, it's no longer on the server & not available for the pc.

i do imap on phones, pc & laptops & email is available on all until deleted on any 1 of the devices..

0 Likes