An Accepted Solution is available for this post. Jump to solution.
Why Can't I Download Pictures To my Computer?
DEBGRO67
Newbie
‎02-25-2017 03:18 PM

won't download pictures from phone to computor

Labels (1)
Labels
Tags (2)
0 Likes
1 Solution

Correct answers
An Accepted Solution is available for this post. Jump to solution.
Re: won't download pictures to computor
tikibar1
Community Leader
Community Leader
‎02-26-2017 07:44 AM

It's a notification, not a quick setting ... you may need to scroll through your notifications to see it, depending on how many you have open.  It should say USB Charging.or USB for Charging, depending on which phone you have.  Tap it and change it to File Transfer.

View solution in original post

0 Likes
4 Replies
An Accepted Solution is available for this post. Jump to solution.
Re: won't download pictures to computor
Ann154
Community Leader
Community Leader
‎02-25-2017 03:22 PM

See Re: won't download pictures

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
An Accepted Solution is available for this post. Jump to solution.
Re: won't download pictures to computor
tikibar1
Community Leader
Community Leader
‎02-25-2017 03:23 PM

Have you pulled down the phone's notification shade and ensured that the USB mode is set to file transfer?

0 Likes
An Accepted Solution is available for this post. Jump to solution.
Re: won't download pictures to computor
DEBGRO67
Newbie
‎02-26-2017 04:38 AM

I pulled down shade but don't see USB mode.

0 Likes
An Accepted Solution is available for this post. Jump to solution.
Re: won't download pictures to computor
tikibar1
Community Leader
Community Leader
‎02-26-2017 07:44 AM

It's a notification, not a quick setting ... you may need to scroll through your notifications to see it, depending on how many you have open.  It should say USB Charging.or USB for Charging, depending on which phone you have.  Tap it and change it to File Transfer.

0 Likes