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Why Has My LG G4 Stopped Working?

My LG G4 suddenly stopped working. It was charging and at 75% battery. I was actively playing a game on it and had just received a text, when the screen flickered and went blank. It would not restart. I removed the battery for a few minutes, reinstalled it and tried to turn it on: nothing! Any ideas? Thanks

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Re: Why Has My LG G4 Stopped Working?
Customer Service Rep

Thank you for reaching out to us. We understand the importance of a working device. Let's look into this. Have you recently done any updates to the device? Are you able to determine whether the device is fully charged?

TabithaJ_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!