Why Has My LG G4 Stopped Working?

My LG G4 suddenly stopped working. It was charging and at 75% battery. I was actively playing a game on it and had just received a text, when the screen flickered and went blank. It would not restart. I removed the battery for a few minutes, reinstalled it and tried to turn it on: nothing! Any ideas? Thanks

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Customer Service Rep

Thank you for reaching out to us. We understand the importance of a working device. Let's look into this. Have you recently done any updates to the device? Are you able to determine whether the device is fully charged?

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