Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Why Won't my LG-VS835 power on? Battery was getting low so I plugged in to wall charger that came with phone . Walked away for 20 min. When picked phone up again power was off. No LED lights at all. Will not power on. Tried all troubleshooting steps twice just to be sure. Outlet works fine for other devices. Charger plug and cord work fine together and separately on other devices. Have removed/installed battery many times. Unable to put into safe mode due to no response of any kind. I haven't had this phone for a full month yet. Have only ever used the wall charger and sub cable that came with phone. Purchased new from Verizon store. Haven't had any kind of issue with this device at all until now. Haven't dropped it, bumped it, left in the sun or in the freezer. Did not give to toddler, dog or elderly person to play with. What do I do?
We want to get your device back up and working as intended, Flutterbyegirl76! Congratulations on the new device but sorry to hear about the current issue. We are here to help! When you plug the device into or take off of the charger, does it make any indication of the connection being made or does it remain unresponsive? From the looks of it, is there anything that may be obstructing the charging port?
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!