Why am I getting bad download speeds?
RICSCH48
Newbie

Currently I have a LG G4, which is 4G LTE capable. I also have the Verizon unlimited plan, but I am only getting anywhere from 6-12MB/s speeds. This has been going on for quite some time. At first, when we upgraded to the unlimited plan, I was getting wonderful speeds, but now... not so much. Here is my data usage for this cycle. Gyazo - a55f774e208487dd1d18aabe20cfc0be.png

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Re: Why am I getting bad download speeds?
vzw_customer_support
Customer Service Rep

We want you to have the fastest speeds possible RICSCH48. Please know that the 6 – 12 MBPS is a great speed and you’re well within 4G standards. If you do notice a slow down from time to time, it can be due to prioritization. Here’s a link with more details http://vz.to/2l92Rqr

StevenM_VZW

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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Why am I getting bad download speeds?
bearone21
Legend

that's the best you'll ever get out of the network & why it's best to use secured wi-fi when possible.

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Re: Why am I getting bad download speeds?
EWhite7171
Newbie

I'm only getting 1mb/s .... Why is this 5 to 12 would be great.

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