Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
When trying to turn on mobile hotspot I receive the following message: "Use of this service requires a subscription to mobile Hotspot or Mobile broadband connect. to subscribe go to my Verizon mobile. I cannot fine any information on Verizon mobile or otherwise on how to subscribe. please help?
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What data plan / package are you currently on? You may be on an older legacy plan, such as a Nationwide or Unlimited Data plan which doesn't include the Hotspot feature as a free feature.
Whether you are a prepaid or postpaid account might make a difference. There isn't a lot of information in your post to guide you in a direction to a solution.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.