Why is my data msnager app saying I've used all my data when I haven't?
cguchek
Newbie

I checked the My Data Manager app and it said I used 3.something gigs of data. Then maybe 10 minutes later I saw that it said I was over my 6 gigs. When I checked on my data on my phone, I had used less than 3 gig. I don't understand how that happened.

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vzw_customer_support
Customer Service Rep

cguchek,

We want your data manager to work as it should. I know how important it is to keep data at a minimum. Are you using the application that came with the phone? If so, do you have the settings correct on your phone? What type of phone do you have?
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