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Why isn't my phone able to use messages or make a call?
Duhduh2008
Newbie
‎02-28-2019 02:03 AM

I can't use Verizon messages or make calls 

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Ann154
Community Leader
Community Leader
‎02-28-2019 05:48 AM
Which phone model do you have? What troubleshooting steps have you tried?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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vzw_customer_support
Customer Service Rep
‎03-02-2019 02:21 AM

Duhduh2008, we want to make sure your device is working for you. Have you tried powering your device off and on? Is this happening to anyone else on your account?

LauraL_VZW
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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