Why the 3 tones when making a call?
cefu63
Enthusiast - Level 2

Recently my phone has started to have 3 ascending tones every time I make a call.  I have the setting for roaming notification turned off and I have not changed any sound setting for this to happen.  Any idea?  I have an LG Lucid.

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SuzyQ
Community Leader
Community Leader

I'm sure it's the Call Connect alert - but on the Lucid I don't know how to enable or disable it!  Settings >> Notifications >> Possibly the ERI  - on our basic phones it was under that ... and Call Connect was an option to turn on or off.  I'm not seeing the option at all on my Android device, I wish I could be more helpful!

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15 Replies
SuzyQ
Community Leader
Community Leader

I hear that sound when I have it set to notify me that the connection is made for an outgoing call. Check call settings, notifications, call connection....our something similar.

cefu63
Enthusiast - Level 2

Thanks but I've looked all over for a setting like this and cannot find one!

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vzw_customer_support
Customer Service Rep

cefu63,

That's odd. To verify, this is the regular ring that you hear on the other end when calling someone? Or is it actually coming from your phone itself? And does this happen on all calls?

EvanO_VZW

Follow us on twitter @VZWSupport

cefu63
Enthusiast - Level 2

It's coming from my phone.  It's similar to the "Verizon Wireless" roaming notification except of course I have it turned off.  Suzy Q was probably right on the money but for the life of me I cannot find anything to turn this sound off or what it is for.

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SuzyQ
Community Leader
Community Leader

I'm sure it's the Call Connect alert - but on the Lucid I don't know how to enable or disable it!  Settings >> Notifications >> Possibly the ERI  - on our basic phones it was under that ... and Call Connect was an option to turn on or off.  I'm not seeing the option at all on my Android device, I wish I could be more helpful!

cefu63
Enthusiast - Level 2

I think you are definitely on the right track! Thanks for your time.

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B33
Legend

Sometimes when you shut a Feature off try also shutting the phone down or Running a power cycle as like updates on a computer that go into affect after a shut down or a reset this may need to be addressed on your Device as Well..

Good Luck b33

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vzw_customer_support
Customer Service Rep

Hi cefu63!

I am very familiar with the call connect setting. It is a series of 3 beeps when calling out, and the beeps indicate that the call has been connected. I have gone through all of the settings on this device and cannot locate a call connect setting. Please try Menu/Settings/Sound/ERI to see if that does the trick.

Thanks!

ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport

B33
Legend

Hey ChristinaB I had actually tapped on the Feature your mentioning about didn't realize it and it shook my boots I figured how to shut it off and have not used it since.. but it can be useful if a person needs it.. Just to pass on too ya got my self a new Droid Maxx learning stuff every day and enjoying it..Take Care b

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vzw_customer_support
Customer Service Rep

Anytime, B33! We're here to help! Here's more support for your device on the go if you need it. http://bit.ly/yN1P80

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

B33
Legend

Thanks back to football

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cefu63
Enthusiast - Level 2

Yup...nothing like that at all.  The Lucid is a "starter" phone that I purchased simply because it was cheap and I don't need all the other stuff so I guess they left out some settings options as well.

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vzw_customer_support
Customer Service Rep

Hello Cefu63,

I appreciate you taking the time to follow up with us. These directions worked on previous versions of Android, unfortunately after Android 4.0 was installed this may have removed this setting.

YosefT_VZW
Follow us on Twitter @VZWSupport.

cefu63
Enthusiast - Level 2

Just a bump to see if anyone else out there might have a solution. 

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makaiguy
Newbie

Geez this is an old thread, but here's what works currently (on my Galaxy S7, Android 8.0.0).

Open the Phone App.
With keyboard displayed, click the 3-dot icon in upper right.
Click Settings.
Click Call alerts
Toggle Play tone when call ends on or off.

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