I fell asleep listening to music using a wifi connection. The connection cut off and when I looked at my phone the wifi had been turned to off and I had used 79%of data plan with 22 days left on cycle. What can I do?
Increase your data plan and backdate it to the beginning of the billing cycle?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
if you selected auto switching to wi-fi, when signal is weaker than the network, you're using data.
don't auto switch, just select wi-fi & your router may have died.
Start a new topic or ask questions in the open forum.
