Will Verizon support Samsung Pay?
cav22
Enthusiast - Level 3

On the Samsung Pay site Verizon is not listed as a carrier that will be supporting Samsung Pay.  What is the official stance from Verizon on enabling this capability for the Galaxy S6 and S6 Edge?  Is there anything that is or will be restricting the capability to use the payment system?  The previously mentioned link mentions, "Over-the-air software update is required to download Samsung Pay. Availability may vary by service provider."  With the Stagefright Fix that other updates being pushed to S6 devices, assuming VZ will support Samsung Pay when would we expect the required software update from Verizon?

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Please see our official Samsung Pay discussion:

Re: Official Samsung Pay Thread

Thank you,

-Joe

View solution in original post

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297 Replies
mason318
Enthusiast - Level 1

I can't believe Verizon has not released any information regarding supporting/not supporting samsung pay. I am also tired of all the locked bootloaders and them locking down everything.  I posted a complaint about them locking their phones compared to all the other carriers and i got a letter from them saying that they do it to make their phones and network work better.  That is the opposite of the truth. I have my phones rooted to make them work better and turn off features they say i have to have that eat battery and data etc... 

Samsung pay is one of the biggest announcements / features of smartphones this year and Verizon does not support it, but yet they sure advertise it as a feature.  I hope a class action lawsuit gets filed against verizon.

I am going to test drive tmobile and att this week and hopefully will be switching to one.  Maybe even Project fi.  I didn't realize how much cheaper everyones elses plans are either.  4 lines with quadruple the data for less than half of what im paying now!  Not to mention being able to use unlocked phones, faster updates, and rooting.

We will be switching after this major screw up.

Give_me_samsung_pay_n
Enthusiast - Level 2

I literally just created my account/screen name just so I can say how ridiculous Verizon is being. I expected to have Samsung Pay. One of the main reasons I purchased the S6. If Verizon doesn't accept Samsung Pay I'm leaving Verizon. T-Mobile or AT&T sounds pretty good right now.

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srt8lewis
Enthusiast - Level 2

mason318, yes there is a class action lawsuit being filed so check out on phone arena or android central for details I will be joining this cause Verizion need to understand that their customer should come 1st and they are not providing good customer support.  I hope Verizion looses a ton of money behind this... 

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ldonkle
Newbie

Samsung Pay sold this phone for me, and NOW I realize Verizon blocks it.  So pissed.  You suck Verizon.

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Mxlopez
Enthusiast - Level 2

If Verizon doesn't add samsung pay by Friday I'm going to sprint for sure

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KUHawksR1
Enthusiast - Level 2

I've got three lines and a MRC in excess of $240. I'm out of contract and ready for new phones on all three lines. 90% of my usage is in my home town where all carriers have significant coverage.  If Samsung Pay isn't supported within the next two weeks I'll be out of patience and a new customer of another carrier. I'm getting three new phones regardless. Your move Big Red.

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CtK4949
Enthusiast - Level 2

Thanks verizon, everyone else with a Note5 or S6edge+ are getting free wireless charger or wallet case. All we get is crappy ass vz navigator!! wooohooooooo

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drlux
Enthusiast - Level 1

Verizon - you are being waaaay too controlling. Samsung Pay should have been available from the start - this and other decisions like this (I remember having to wait for Nexus software upgrade months after it was released) WILL come back to bite you. Once my contract is up I really will be switching. Tired of the "we are in charge of what you can get" attitude.

dankumm
Newbie

cmon verizon please stop trying to figure out a way to charge us for this service and support it already.  Looking like the big red dinosaur hungry for money more and more each day.  Someone's either going to figure out how to load this on your phones without you (making you look even more incompetent) or people are going to move to other carriers instead of waiting around on you.  Get with it.

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Loader187
Enthusiast - Level 3

You guys give Verizon a break they were not prepared. They thought Samsung

meant 2016. They need to prepare their network. Smiley Happy

marc10406
Enthusiast - Level 3

A little over a week ago I filed a complaint with the FCC citing Samsung Pay not being allowed on the Verizon network while other Pay systems are, like Android Pay.  My complaint centered around Net Neutrality.

On Friday, Sept 25, 2015, in the late afternoon, I received a call from Verizon Executive Office stating that Greg (don't remember the last name) would be calling me on Monday as he was out of the office Friday.  The call was placed to my cell phone and I was asked to verify the last 4 of my Social.  So they know my number.  It is now 8:30am on Tuesday and of course no one has called, and I really did not expect anyone would.  I would imagine that the Admin Person that called, responded back to the FCC that I was contacted and it is now considered by Verizon to be resolved.

Well, that is not the case.  To paraphrase a famous person, I have a keyboard and the internet and I know how to use them.  It only takes a few keystrokes to notify the FCC of Verizon's failure to do better than tell me someone will be in touch and then fail to follow through.

Verizon stated over a month ago that they would keep us informed. The silence speaks volumes --  Verizon could care less about their customers. If it were not for the coverage Verizon has in the North West, I would be jumping ship myself.  But remember Verizon does not care about losing customers and they have said so stated in public.  So when I switch it will not be to send a signal to Verizon, but rather to get better service and to be able to use the products I buy.

Verizon Bids Good Riddance to Customers Leaving for a Cheaper Deal - Bloomberg Business

Verizon: no data roll-over, we don't care if customers leave as a result

Loader187
Enthusiast - Level 3

i understand that verizon does not want to unlock the bootloader because people trade in there phones and they cant resell them(make more money) nad probably tkaes more time to get them ready to be resold.   However,  make a clause that says if you want your phone unlocked you can not purchase insurance, you have to buy it out right (no contract) and you cant trade it in to us at the end.  everyone wins that way.

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colep
Newbie

I want to be able to use Samsung Pay!

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Threesk8
Enthusiast - Level 1

This is one of the main selling points for the S6 edge. Along with the growing number of dead spots I'm finding across the country, if Verizon decides not to support Samsung Pay, I'll probably go to another carrier. Especially since I was also planning on buying the Gear S2 through you guys to use Samsung Pay, which would be worthless without you supporting it. I know iPhones have bigger market share, but would you say they couldn't use Apple Pay?

rcschnoor
Legend

Threesk8 wrote:

I know iPhones have bigger market share, but would you say they couldn't use Apple Pay?

Verizon doesn't have a choice. IF they want to sell iPhones, they have to allow ApplePay. Samsung obviously does not have the same fortitude as Apple.

TheHammerBro
Enthusiast - Level 3

New tweet from

Will Graylin

@wgraylin

Global Co-GM Samsung Pay, CEO LoopPay; ROAM Data; WAY Systems; EntitleNet;

"soon to be down loadable on Google Play for Verizon customers. Hoping in the next week or so."

Will Graylin on Twitter: "@KochharPulsar soon to be down loadable on Google Play for Verizon custome...

rcschnoor
Legend

This is outstanding news! I am looking forward to giving this a try.Smiley Happy

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marc10406
Enthusiast - Level 3

Will Graylin

@wgraylin

Global Co-GM Samsung Pay, CEO LoopPay; ROAM Data; WAY Systems; EntitleNet;

"soon to be down loadable on Google Play for Verizon customers. Hoping in the next week or so."

-=----

I appreciate Samsung's Mr. Graylin's comment, however, until I hear it from a Verizon Executive (not some CR), I cannot accept it.  If true it will no doubt be after the Samsung Promotion for registering a CC with Samsung Pay, so Verizon can mess over their customers and deny them promotional items   and services from Samsung.  Just like they did with Microsoft and others that were exclusive to Galaxy S6 and Note 5 owners.

Verizon does not allow us to purchase Samsung Insurance for our devices as they have their own over priced option,  They did not allow us to participate in the 100 GB of Cloud storage offered by Microsoft (free for 2 years), wanting us to pay Verizon for their overpriced cloud storage.   We were not allowed to participate in the Beta testing of Samsung Pay.  And we have not been allowed to start using Samsung Pay when everyone else can.

It is as though Verizon goes out of their way to upset their customers.  Any small business that treated their customers like Verizon does would be out of business in no time.

Verizon you may want to remember an old adage:  "The bigger they are the harder they fall."

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pcconley
Enthusiast - Level 3

Wow! Thanks for the info from Twitter. Maybe light at the end of the tunnel!

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Edge2Edge6
Newbie

Sounds kinda iffy. From Google play? I'd believe it if he said galaxy app store hence it comes from samsung

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srt8lewis
Enthusiast - Level 2

Yes, there won't be a download in Play store it will come in the form of a OTA update so that information about being in the play store isn't true. Verizon should be announcing something but they are not. darn shame.  If anyone hears then update.