asus zen 9 won't make calls with sim

No matter what phone i purchase, Verizon says they don't support these days.  The phone i had that did work, they also indicated was not compatible but got it working just the same so don't bother directing me to your imei page.

i have tried 2 brand new phones that both support lte and should work but support says incompatible. Why are you indicating some asus phones (old) in list and not other newer versions? I don't want one of your ugly nearly 7 inch phones. I want an android 6 inches or under.

Advise what can be done to unblock whatever you've got going on so i can get my service working again.


Re: asus zen 9 won't make calls with sim
Customer Service Rep

Good evening!  Thanks for taking the time to reach out to us.  We understand that you have questions about our services.  We are more than happy to assist.  Please send a PM for further assistance.  *Jerina