call filter on home phone
landjoe
Enthusiast - Level 1

i just discovered i am being charged monthly for over 3 years for caller filter on my home phone when its only an option for wireless devices - and cruddy reps would only wanna refund me for 6 months. 

 

what a fraud this company is - Verizon is a fraud 

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Re: call filter on home phone
vzw_customer_support
Customer Service Rep

Hello, landjoe. It worries us to hear you were charged for Call Filter on your home phone for 3 years when the feature could not be used, and we want to do everything in our hands to help. We have sent you a Private Note to better assist with this matter.  DavidR_VZW

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Re: Verizon ripped me off - only wanna refund a fraction
landjoe
Enthusiast - Level 1

Verizon has opted me in - without my connect - into the caller filter 3 years ago and i did not noticed it - while i "still" receive 
"daily" spam calls. 

 

Verizon just showing their ignorance by only be kind to refund me 6 months - i request all 3 years.

 

i need your assistance  how i can report this fraud to the state and federal government.

 

thank you all  

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