cannot hear call unless the speaker is on

auntmemo
Newbie

I cannot hear calls unless the speaker is on

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vzw_customer_support
Customer Service Rep

I know I wouldnโ€™t want all of my conversation happening on speakerphone, auntmemo. Letโ€™s see if we can solve this for you. What is the make and model of the phone you are using? How long has the been occurring? Do you use headphones with the device?

DavidH_VZW
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If my response answered your question please click the ๏ฟฝCorrect Answer๏ฟฝ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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