desire 526 system update from android 5.01 to android 6.0.1
lyj405
Newbie

How can i update my desire 526 system update from android 5.01 to android 6.0.1, i did check system update from phone setting "system update" , but result is somthing said "l14. xxxxx" just can't update to android 6.01, though the version website said my htc desire 526 can update to android marshmallow 6.01

regards

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11 Replies
Ann154
Community Leader
Community Leader

Could the phone not have enough free space in the memory to allow the update to install?

This is the version of the OS that either should be ready to install or is already on the phone. HTC Desire 526 Software Update | Verizon Wireless

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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lyj405
Newbie

I did the factory reset , and the internal storage have more than 3gb, just said no update available.

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sprmankalel
Champion - Level 3

You mean to tell me that this device is getting 6.0.1 and the LG V10 isn't?

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Ann154
Community Leader
Community Leader

HTC has a pretty good track record of getting updates done and to phones in a much more timely manner than some of the other manufacturers.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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lyj405
Newbie

my problem is for HTC desire 526 (NOT LGV10),

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sprmankalel
Champion - Level 3

I realize what your phone is.

My phone is waaay newer and costs probable 2 times as much but hasn't been update in a year.

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lyj405
Newbie

that depends the phone brand, some brand will give update support often , because my phone is cheaper, but once update to Adroid 6 (marshmellow) , there is bunch of advantage , such as will improve battery life, and format external sd card (as internal memory), my 8gb internal memory (too small) will be no more be worried.

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sprmankalel
Champion - Level 3

I am just venting. Nothing against you.

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lyj405
Newbie

I will follow up the image what they said after check the system update,Screenshot_2017-02-01-17-55-31[1].png

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Ann154
Community Leader
Community Leader

I am beginning to think that prepaid version hasn't been updated yet. HTC claims it is in the stage 2 integration phase for Marshmallow OS. HTC Software Updates | HTC United States

HTC Desire 526 (Verizon) Prepaid - Updating your phone's software - GETTING STARTED - How-tos - Supp...

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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lyj405
Newbie

Thanks for your very helpful information, i did contact HTC and verizon, only verizon our carrier can resolve the issue , one of Customer service guy said , lots customer still waiting the push update service from Verizon, he said should be late this week, So I am waiting and see if the update come to my phone.

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