early termination fee???
melonie85
Newbie

My contract is up on 5/22/2014.  Can anyone tell me what the early termination fee would be if I were to terminate service this week?

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Tidbits
Legend

Do you have a basic or smart phone

Smart phone

$350-$10 per month completed

Basic phone

$175-$5 per month completed.

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34 Replies
Tidbits
Legend

Do you have a basic or smart phone

Smart phone

$350-$10 per month completed

Basic phone

$175-$5 per month completed.

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SuzyQ
Community Leader
Community Leader

This week?  That would be before the 22nd, so you would have 20 months of completed service -

$350-$200 = $150 for a smartphone

$175-$100 = $75 for a basic phone

And that's the phone you had on  the line at the start of the contract, not necessarily the same one that's on the line now.

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vzw_customer_support
Customer Service Rep

melonie85,

We're saddened to hear that you are considering this option! We hope to turn things around.

Was there a particular reason you were looking to cancel your service with us? Please share more details.

EFrainM_VZW
Follow us on Twitter @VZWSupport

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cartuner08
Newbie

I am thinking of doing the same. Just paying my ETF and going to AT&T. I'm on my second phone in my two year service (had to buy one off EBAY b/c when my other one bit the dust it was out of warranty) and I really don't feel like paying an extra $20+ a month for a phone. Also AT&T has a cheaper plan compared to what I have and it comes with more. I have two lines and through y'all, that would cost me $150 for just 4 GB of data compared to AT&T 10 GB at $130. That's w/o my discount either, so in all I'd save a bit of money by switching. Verizon has nothing to beat AT&T.

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vzw_customer_support
Customer Service Rep

Hello cartuner08. We definitely would be saddened to see you leave the VZW family. We're here to help out! Did you know that we also offer a plan similar to the one you are looking for? Our 10 GB More Everything plan starts at $100.00, and just like the service you are considering, if you are on our Edge program for your next device/s, your smartphone line fee is also reduced to $15.00. Two lines on the 10 GB plan would also cost $130.00. Your employee discount (if available) will still apply to the $100.00 plan price.

The monthly totals come out to about the same (between both companies) when you include the monthly phone payment, and taxes. Here are a few links to help go over all these details, cartuner08. Let us know if you have any additional questions!

http://vz.to/1g1tZxD

http://vz.to/M7e5Zb

NicandroN_VZW

Follow us on twitter @VZWSupport

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cartuner08
Newbie

Hello,

I was basing all my info off the website. The website doesn't mention

anything about receiving the $15 off if I was on the edge plan. I believe

the website has it listed for $150 ( might be incorrect as I don't have it

up ATM) for the 10 GB plan.

On Apr 29, 2014 9:18 AM, "Verizon Wireless Customer Support" <

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Not applicable

You do realize to get that plan at At&t you have to be on their Next plan( same as Verizon's Edge ) which means paying full price for the phone over time. Or paying for them all upfront. In at&t's case you pay over 20 months if you want to upgrade after 12 months or over 26 months if you want to upgrade after 18 months. And the monthly cost of the phone is in addition to the $130. Unless as I said, you pay for the full retail cost all upfront.

Verizon has that exact same plan except you pay over 24 months and you can upgrade again after 12 months. If you were on Verizon's edge plan with 10 GB of data you'd pay $15 for each line plus $100 for the data for a total of $130 just like at&t. And of course the montly cost of the phones. Point is you're not saving with at&t.

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chayes627
Newbie

Do the math, you pay over the full cost of a high end phone over a 2 year contract.

Cost of phone up front - $200 or more

Cost difference between edge plan access and contract access with 10gb - $25 ($15 edge $40 contract)

Total over 2 years - $25 x 24 = $600 + $200 = $800

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elke2
Newbie

Three of us are on a family plan together. One party wants to use Consumer Cellular at a much less expensive rate. The other two parties are also considering this option. We have 11 moths left on the contract and each still owe $199.

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KH-OrnEsh
Moderator Emeritus

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Back_Woods
Enthusiast - Level 1

I'm about to leave for the above reasons, because Verizon isn't getting any of the decent phones coming out and because of the utterly horrible update to the GSIII that they never fixed. You end up with two choices, either the HTC One(M8) or the GS5. Neither interest me, I would much rather have the Oppo Find 7, OnePlus One, or Sony Xperia Z2. Verizon needs to up it's game if it expects to keep customers.

dfnicol88
Newbie

^^ You'd be correct there, but from my understanding of the plan, in order to get a new phone w/ Edge you're required to trade in your existing phone. Most high end phones run about $25 to $30 a month w/ Edge. Average that at $28 and you'll pay $672 for the phone over a 2 year span. However, in order to get a new phone you have to trade it in. Its like leasing the device.

At least with the standard Everything plan the device is yours after two years to be traded in if you'd like for a discount off the $200 for a new phone up front, or kept as a spare back up, etc.

Figure everything in, I have two lines w/ smartphones - $100 for data ($100), $15 access per two lines ($130), $30 lease per two phones ($190), and then factor in insurance ($204), fees, taxes etc. and I'm well over $200 for two phones. No matter how you look at it, the cost is ridiculous

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rcschnoor
Legend

dfnicol88 wrote:

^^ You'd be correct there, but from my understanding of the plan, in order to get a new phone w/ Edge you're required to trade in your existing phone. Most high end phones run about $25 to $30 a month w/ Edge. Average that at $28 and you'll pay $672 for the phone over a 2 year span. However, in order to get a new phone you have to trade it in. Its like leasing the device.

You ONLY have to trade in a phone if you have not completed your Edge payments OR you are still under a service agreement from purchasing a discounted phone. Once you have completed your Edge payments OR completed your service agreement you do not have to trade in your existing phone.Smiley Happy

Klue
Master - Level 1

FWIW Verizon has a new single line plan now. $60 dollars a month with unlimited text and talk with 1 gig of LTE data. $10 bucks less if you go through the Edge program. $10 bucks more will get you 2 gigs of data. Verizon is trying to keep up with the competition, by dropping prices.

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PreferVarietyPhones

I haver four lines, and I'm think about leaving VZ as well. Mainly because VZ has too limited variety of smart phones.

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vzw_customer_support
Customer Service Rep

We would be lost without you, PreferVarietyPhones! We are dedicated to offering you the best device lineup! What features are you interested in?


Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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Could you make serious effort in make more phones with great features

available in a timely manner.

Phones such as Huawei Ascend Mate 7.

http://www.phonearena.com/phones/Huawei-Ascend-Mate7_id8790

Thank you.

On Wed, Oct 15, 2014 at 9:12 AM, Verizon Wireless Customer Support <

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Not applicable

PreferVarietyPhones wrote:

Could you make serious effort in make more phones with great features

available in a timely manner.

Phones such as Huawei Ascend Mate 7.

http://www.phonearena.com/phones/Huawei-Ascend-Mate7_id8790

Thank you.

On Wed, Oct 15, 2014 at 9:12 AM, Verizon Wireless Customer Support <

You do realize that Huawei would actually have to make phones that work on Verizon's network. That phone won't. Verizon can't offer a phone that won't work on it's network. Huawei is probably not interested in make CDMA phones since most of the world uses GSM as well as at&t and T-Mobile. The extra costs involved are probably not worth the few extra sales they would get by offering it on Verizon.

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PreferVarietyPhones

Come on. Don't all of the current VZ phones have the same issue?

On Wed, Oct 15, 2014 at 11:38 AM, mrhelper <forums@verizonwireless.com>

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Not applicable

Once again Huawei makes the phones not Verizon. If they choose not to make a Verizon version that's not Verizon's fault. I'm saying it's not a well known brand and most people will stick with the ones they know so as I said the company may decide to make a Verizon specific version is not worth it. An at&t phone will work with T-Mobile and a T-Mobile phone will work with at&t with very few issues.

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