email account stoppes working
BRIWIT87
Newbie

I get "sign in failed" messages when trying to open yahoo. "Unable to sign in to account" "server password has changed. Enter the new password" I didn't change the password and don't know what is presently being used to be able to change it.

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Ann154
Community Leader
Community Leader

There was a major breach of Yahoo accounts recently. You might have to reestablish your account and reset the password and security measures.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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vzw_customer_support
Customer Service Rep

As much as we rely on email, I understand the importance of making sure it is working properly. We want to be sure to get this resolved for you BRIWIT87. When did this issue begin? Are you experiencing the same trouble when trying to log in to your email from a computer or the web browser on your phone?


RashadM_VZW
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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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DOUWIL90
Newbie

I have the same issue

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