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error message on phone
ANNDUR56
Newbie
โ€Ž02-17-2017 11:08 AM

I am getting an error message that says "unfortunately, the process com.android.phone has stopped". I can press OK, but it just comes back up 1-2 seconds later.How do I get rid of it?

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Ann154
Community Leader
Community Leader
โ€Ž02-17-2017 11:37 AM

Have you tried rebooting the phone?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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vzw_customer_support
Customer Service Rep
โ€Ž02-19-2017 11:15 AM

ANNDUR56, letโ€™s get your phone working like it is supposed to. How long have you been having issues with this error message? What were you doing when this started? Is this still going on?


JoelR_VZW
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If my response answered your question please click the ๏ฟฝCorrect Answer๏ฟฝ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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