when i try to sign into my account it says "account locked reset password" and when i try to reset my password it says "sorry we are unable to process your request at this time" my phone has no data right now and i need to add a different card to my account in order to continue paying.
We're sorry to read that you're having issues with accessing your account. We're here to help. Is this for postpaid or prepaid service? ~Peter
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