The install completed, but the phone was sluggish so I tried to restart it. Now it never gets past the Verizon boot screen. I tried multiple restarts by pulling the battery and multiple wipes of the cache, but nothing worked. What else can I try before a factory reset? @vzw_customer_support
Lets ensure everything runs smoothly! I would suggest moving the device into Safe Mode if you're able to. http://vz.to/111u3eZ
YosefT_VZW
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