google voice in text messaging
lcmbjm
Newbie

for the last few weeks on my S6 when I use google voice it freezes and I have to restart my phone to get it off the screen

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vzw_customer_support
Customer Service Rep

Icmbjm, Google voice is an amazing feature and I use it all the time. Let's get Google voice working so you can enjoy your Samsung Galaxy S6. When did this start? Any recent updates?
ZangY_VZW
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If my response answered your question please click the ๏ฟฝCorrect Answer๏ฟฝ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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lcmbjm
Newbie

Not sure if there any recent updates my phone update everything

automatically. But sometimes it freezes the app and sometimes it doesn't.

Sometimes it responds to my voice sometimes it doesn't. Now I'm writing

this with it and it seems to be okay right now.

On Oct 10, 2015 9:30 AM, "Verizon Wireless Customer Support" <

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vzw_customer_support
Customer Service Rep

Icmbjm, that is very strange. We will find a resolution for you so you can enjoy the features. Let's clear out the cache/data on the Google Voice application. Settings>Applications>Application manager>All Tab>Find Google Voice application>Clear cache/data and Force stop. Let us know how it works.
ZangY_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ๏ฟฝCorrect Answer๏ฟฝ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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