i did all the normal troubleshooting on her phone. but only have wallpaper on screen. access to apps have been removed. checked settings, changed many things but no success. any ideas?
DRILLSOLDIER, We're sorry to hear that you're are experiencing some trouble with your daughters phone. We're here to help. Tell us what problems she was experiencing with the phone and what steps did you take to attempt to resolve it?
TrinetteW_VZW
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