how do I get my photos from my Galaxy S7 Edge on to my computer?
MaryinPA
Newbie

I need to get my photos from my Galaxy S7 Edge onto my computer and it will not let me do it.  What am I doing wrong?   I plugged in my USB to the computer and my phone and it says I have nothing to import.

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tikibar1
Community Leader
Community Leader

With the Marshmallow OS, the default USB mode is charge only.  Pull down the notification shade, tap where it says USB charging, and change it to file transfer.

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MaryinPA
Newbie

I do not seem to have USB charging on notifications and I cannot change to file transfer...........I have the S7 Edge,   I just want to get my photos onto my computer from my phone.  It use to let me do that and now I can't.

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tikibar1
Community Leader
Community Leader

You might try a different USB port.  See if this helps:

Move Pictures/Videos from Device - Samsung Galaxy S7 / S7 edge | Verizon Wireless

LENNYEDGE
Specialist - Level 2

also send via Bluetooth, and get a cloud service like google photos or Dropbox to have pics stored there, therefore when at PC they will be there in the cloud. better than painfully do one at a time. also just simple take pics and share to self, therefore will be on PC too.GMAIL IS MORE FRIENDLY SENDING LARGE PICS SIZES

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bearone21
Legend

follow tikibar1's suggestion & then drag/drop from phone to pc.

i did it the opposite way from pics on the pc into the gallery.

individual pics & albums were transferred intact.

LENNYEDGE
Specialist - Level 2

then take sd card out put in adapter, then move files.

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