Phone + USB cable that came with the phone + open USB port on the computer.
Once plugged in to the computer, pull down the notification shade on the phone and change the USB connection type from charging only to File Transfer.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
We'd love to help you transfer your information from your device to your computer. We just need a few more details to help you with this. What make & model phone do you have?
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