lock icon in text message
bigdog59
Newbie

I sent a text message and a lock icon appeared in the recipient's message, what does this mean?

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vzw_customer_support
Customer Service Rep

@bigdog59

Great question!  This would mean that the message or message thread is locked.  Meaning the message can't be accidently deleted.  You would have to unlock the message before it can be deleted from the device.  Which model device are you using?


Anthony_VZW
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Randylee777
Newbie

21 but only a couple contacts have this lock on all of their messages

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KH-cathy29811
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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vzw_customer_support
Customer Service Rep

Thank you for clarifying that for us. If you would like to have those contacts unlocked from this setting please make sure to unlock each one so that this does not show up. -Jasper

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