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message access profile

Since verizon did 4.4.2 kit Kat upgrade, I have been having issues with the bluetooth message access profile.  When I connect to bluetooth in my 2014 vehicle, I am not able to receive texts through bluetooth.  I have even unpaired phone and paired it again.  When paired, message access is checked but then it just suddenly disappears thus bluetooth messaging is not enabled.  No problems until upgrade occurred.  Any suggestions on how to fix?

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Re: message access profile
Customer Service Rep

Hi wayniac!

Sorry about this issue with your bluetooth and the car! Let's see what we can do for you. I appreciate you trying all of those steps. Please "forget" the Wifi connection on your device, then re-connect and login using the Wifi password.

Let me know how that goes, thanks!

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