I use the Message+ app with my LG G3 -- in lieu of actual picture or file, it shows a grey box that says "download" -- when I touch that box, it appears to download the file/info but then that box disappears but I don't know what the files are/were or where they are saved to.
Verizon wireless has arrive to find your missing messages, jeraldo. Message+ is a great application I personally use to receive my important messages. When did this start happening? Do you notice this with all contacts or just specific contacts? Do you know what is being sent from the sender when you receive this "download" message?
JorgeO_VZW
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