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my microphone is not working unless I put phone on speaker
skinnylynne
Newbie
‎11-11-2015 05:52 PM

My casio Gz one c811 microphone does not work any longer, unless i put it on speaker.

Could I have pressed an incorrect setting button

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Re: my microphone is not working unless I put phone on speaker
skinnylynne
Newbie
‎11-11-2015 05:54 PM

Okay lets try this again.

I have an Android Casio G z one 4g lte- the microphone does not work caller can not hear me. Is there some trick here.


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Re: my microphone is not working unless I put phone on speaker
vzw_customer_support
Customer Service Rep
‎11-11-2015 07:38 PM

Hello skinnylynne,


I'm so sorry to hear that you're experiencing issues with your device! It's crucial for your regular earpiece to work, so you can have a private conversation if needed. Let's work together to figure htis out. When did this begin? Does it work if using a headset like a bluetooth or wired headset?


MichelleH_VZW
VZW Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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