network problem
INEEDcphoneHelp

My phone will display the following message " Your phone is not registered on a network, so you can only make emergency calls."

This happens frequently and while I am in the same location as another Verizon user.  I do not understand.  I pay almost $100 a month for one cellphone I am expecting exceptional coverage service. 

Why am I getting this message and how do I correct it to get the quality service I pay for & deserve?

 

 

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3 Replies
vzw_customer_support
Customer Service Rep

Hi! Thank you for reaching out to us. I see you've been having issues with your service. Please give us the chance to better assist you by giving you some troubleshooting steps and see if that works. 

 

>Ulises

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What steps?.

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vzw_customer_support
Customer Service Rep

Hello,INEEDcphoneHelp! To further assist you, I will be sending you a PM, so we can check this together and find out the best resolution.

>Alex

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