new replacement phone activation
MARGAT70
Newbie

Bought a new phone can't switch my number to the new phone.  Now neither my new or old phone works

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Re: new replacement phone activation
bearone21
Legend

old phone off when you activate new phone!!

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Re: new replacement phone activation
vzw_customer_support
Customer Service Rep

Hello MARGAT70, congratulations on your new phone, getting new equipment is always an exciting moment. We want to get your new device up and running, especially so you can enjoy our services. We want to help. Please tell us more, how did you attempt to activate the new phone? What exactly happens when you try to use it (call, text, data)?

Gilberto_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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