phone locked, safe mode
badstink
Newbie

phone is locked in emergency calls only

how to unlock

Labels (1)
0 Likes
2 Replies
Acrillix
Specialist - Level 2

I would suggest the following:

1. Restart Device (if removable battery, pull the battery; if not, simulate battery pull [typically hold POWER and VOLUME DOWN])

2. Replace SIM Card

This usually happens when:

1.) There is no SIM card in the phone

2.) There is no active service

3.) There is no signal reception

0 Likes
vzw_customer_support
Customer Service Rep

badstink, Let's get your phone unlocked. When did this happen? What were you doing on the phone before this happened? What model phone do you have?

JoelR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes