phone part broke off
MZZLIZZARD
Newbie

i have a samsung 5 and the place where you plug the charger in just brok so theres nothing over that area can that be replaced

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rcschnoor
Legend

Samsung would be the place to find out this info unless you have insurance thru Verizon.

Samsung

vzw_customer_support
Customer Service Rep

We understand the need to charge your phone. With regard to the part that broke please clarify what part you are referring to? Are you stating that the cover for the charging port has broken or the charging port is damaged where you cannot charge your phone?

JasperM_VZW

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tikibar1
Community Leader
Community Leader

If you're referring to the port cover, see if this helps:

Re: The cover broke off my usb port

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acraftylady2
Specialist - Level 2

I haven't had that  phone since it first came out but the cap over my charging port broke off not long after I had it but I couldn't send it to Samsung to fix since I couldn't be without a phone back then.   I remember a discussion at android central on the S5 forums and a ton of people had the same happen.  You can order the cap online and it's an easy fix with a YouTube video if I remember right as that's what people were doing.  I never bothered.  I think that was the only time I had a smart phone with a cap on the charging port.  That's what I think I remember from the discussions at android central back then.  If you Google you can find all the info.  Mary

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tikibar1
Community Leader
Community Leader

Links to the video and the part are provided in the post that I mentioned earlier. 

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mama23dogs
Legend

Amazon sells the port covers.

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