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"Couldn't capture screenshot" error with "Problem encountered while saving screenshot."
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My phone has a "Couldn't capture screenshot" error with "Problem encountered while saving screenshot."
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Which phone model do you have? Is there enough memory available?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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Tina_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

