ringtone but could not find music inbox
Hobbit79
Newbie

Yes,i had recently purchase a ringtone on Verizon Tone and its tell me to find in on music inbox.Where can i find music inbox on Samsung Galaxy S5Smiley Happy

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1 Solution
jag523
Enthusiast - Level 2

I had the same problem. Go back into Verizon Tunes. At the bottom of the screen you should see 3 dots. Touch them and that will bring up additional choices, one being Downloads. In the Downloads choice is 2 bars. One bar is Pending Downloads (aka Music Inbox) the other bar shows your download history.

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7 Replies
nicholasbranson
Specialist - Level 1

try texting "list" to 8998. this should supposedly result in you recieving a response text with a link to download your tone

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SusanR100
Newbie

It appears to be an ongoing problem - see the discussion Music Inbox S5. Texting list to 8998 just gets you a list of the top 20 ringtones.

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dolfungirl
Enthusiast - Level 1

I found another post with a solution. The left button on the bottom when you're in the Verizon ringtone app. Hold it. It won't just give you the recent open apps it will give you a menu and there will be a download button and there it is.I guess that is a dual function button but nobody told you. If it doesn't make sense let me know and I'll try to explain it more clearly.

Keesload
Enthusiast - Level 2

  This was the solution.

jag523
Enthusiast - Level 2

I had the same problem. Go back into Verizon Tunes. At the bottom of the screen you should see 3 dots. Touch them and that will bring up additional choices, one being Downloads. In the Downloads choice is 2 bars. One bar is Pending Downloads (aka Music Inbox) the other bar shows your download history.

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vonniepage
Newbie

I'm having to same trouble also and there are not any dots at the bottom of my screen.

 

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vzw_customer_support
Customer Service Rep

Good afternoon, vonniepage. It's important to access your downloads, so I'm happy to assist. Are you looking for previously purchased ringtones? Do you see them listed under sound settings in your phone itself? 

TracyB_VZW

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