screen unresponsive. Tried a restart and also safe mode but no change.
Phone model? What were you doing right before it froze?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Having your screen freeze is certainly not fun,bvucjak. That would drive me crazy. We are here to help. Ann154 asked some great questions. Thanks Ann! We want to fix this for you but we need more information. What make/model? Is there any damage to the device? Have you tried restarting?
AllisonC_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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